Thank you for your order and congratulations for choosing to investigate the underlying cause of your symptoms. It is my hope that the results will shed light on your health challenges and assist you in making a full recovery in the fastest time possible.
Your test kit will be despatched to the shipping address you provided within 24 working hours.
Should you wish to change the delivery address, please email firstname.lastname@example.org as soon as possible.
Please allow 5 days for delivery of your test kit. If you have not received your test kit after this time, please email us at email@example.com so that we can investigate.
Once you have collected your sample and returned the test kits to the lab, please allow 14 working days for your results.
Results will be emailed to me, Dave Hompes, and will be forwarded to you within 24 hours by email.
Please do not email us chasing your lab results unless you have waited 14 working days.
I appreciate that you have chosen not to purchase a consultation with me at this time. You will have the opportunity to arrange a consultation on receipt of your results should you wish to do so.
For any other questions or queries, please email us at firstname.lastname@example.org