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Thank you for your Test Package order

Thank you for your order and congratulations for choosing to investigate the underlying cause of your symptoms. It is our hope that the results will shed light on your health challenges and assist you in making a full recovery in the fastest time possible.

Your order
Your test kit order will be processed and dispatched to your shipping address within 24 hours.

Should you wish to change the delivery address, please email as soon as possible.

Please allow 5 days for delivery of your test kit. If you have not received your test kit after this time, please mail us so that we can investigate.

Receiving your results
Once you have collected your sample and returned the test kit to the lab, please allow 14 working days (Monday-Friday) for your sample to be processed.

Results will be emailed to us and will be forwarded to you within 24 hours by email.
Please do not email us chasing your lab results unless you have waited 14 working days.

I appreciate you booking a consultation with us. I am 100% certain we can add enormous value to your healing process.

When your lab test results are emailed to you, we will also make arrangements with you to run your consultation with one of our practitioners. We will request some additional information from you to assist your practitioner in interpreting your results, and to enable them to personalise the consultation to your unique circumstances.

We aim to organise the consultation at your earliest convenience.